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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Devin

August 2, 2024

5  out of  5
rating by Devin
"10/10 over the top service!"
We responded:
"Thank you for this five star review Devin. We're all about going the extra mile for our customers, so it's great to know that's shining through. We are grateful for your business!"
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Darcy Clemenson

July 24, 2024

5  out of  5
rating by Darcy Clemenson
"Quick to respond. Thorough and down to earth real. Highly recommend matt."
We responded:
"Thank you for the five star review, Darcy! It’s awesome to hear we’re hitting the mark for you. We are grateful for your business."
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timothy bergstrom

May 3, 2024

5  out of  5
rating by timothy bergstrom
"Matt was a huge help when I was in a accident and explained everything to me that I would need to get through this"
We responded:
"Thanks for taking the time to leave a review, Timothy. It's always our goal to make sure our customers feel supported and informed and I'm glad we met the mark. We look forward to continuing to provide you with excellent service in the future."
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Nancy Jeurissen

December 21, 2023

5  out of  5
rating by Nancy Jeurissen
"Matt at State Farm was a great help with broken windows in my granddaughters car. He took his time explaining and educating her , whatever he could to help ! great company!Thanks Matt."
We responded:
"Thanks so much for your kind words, Nancy! I'm glad we were able to help your granddaughter. It's always a pleasure to be able to provide education and assistance to our customers. Thank you for your support!"
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Ritter Family

December 8, 2023

5  out of  5
rating by Ritter Family
"Love this place 🤩"
We responded:
"Thank you, Ritter Family! Providing exceptional service and a welcoming environment is what we aim for. If there's anything else we can do to make your experience even better, please let us know!"
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Gavin Zeitler

December 6, 2023

5  out of  5
rating by Gavin Zeitler
"Amazing customer service, I highly recommend Leah, she was amazing"
We responded:
"Gavin, thank you so much for your stellar review! We're thrilled to hear Leah provided you with amazing customer service. Your recommendation means a lot to us, and we're grateful for your support here at Matt Lorenz State Farm. If you ever need anything else, don't hesitate to reach out!"
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Ashley Hawks Patterson

November 28, 2023

5  out of  5
rating by Ashley Hawks Patterson
"So easy to work with!"
We responded:
"Thank you so much, Ashley! Your review means a lot to us!"
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Jennie Schiell

November 28, 2023

5  out of  5
rating by Jennie Schiell
"Matt truly goes out of his way to make sure all of your needs are met. He sets up payments where you want them and streamlines the process by following up to ensure everything is on track with the policy that best fits you and your life! He cuts out stress with no nonsense pressure to purchase anything you don't need and stays on course. He's a real teammate that I want on my side!"
We responded:
"Thank you so much for the glowing review, Jennie! Ensuring your needs are met and your experience is streamlined is always a top priority. It's fantastic to hear that the process felt stress-free and tailored to fit your life seamlessly. We are thrilled to be considered a teammate you can rely on. Here's to continuing to be there whenever you need assistance!"
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Liz Swearingin

November 20, 2023

5  out of  5
rating by Liz Swearingin
"I've lived in 8 different states and had several insurance companies / agents, Matt Lorenz is by far the best I have ever worked with. From setting up our coverage to an actual claim, Matt was extremely responsive, efficient and kept us in the loop. If you want a dependable and honest insruance agent, I highly recommend Matt."
We responded:
"Thank you so much, Liz, for your wonderful review! We are always here to ensure top-notch service no matter where life takes you. Your support means a lot to us!"
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Alison White

August 18, 2023

5  out of  5
rating by Alison White
"Matt and his team are so responsive and helpful! They helped us save money on our insurance and it is so nice to have someone local looking out for you."
We responded:
"Thank you for your wonderful 5-star review! We greatly appreciate your kind words about our team. We're thrilled to hear that our responsive and helpful service has not only saved you money on your insurance but also provided you with the comfort of having a local team looking out for your needs. Your satisfaction is our priority, and we're here to assist you whenever you need us. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Your support means a lot to us!"
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Alex Johnson

July 28, 2023

5  out of  5
rating by Alex Johnson
"I recently signed up for Insurance through Matt(about a month ago). I work for a group home company for vulnerable adults. 2 days ago my windshield was smashed with a rock to the point where i could not drive it. I called Matt and he told me I was 100% covered, and with that, he got me a completely new windshield within 2 hours of the incident. Well fast forward to the next day. Same issue happens literally about 24 hours after I get my new windshield. All the autoglass companies were closed so I could not get it fixed, but Matt called me back in the morning, and he got my windshield fixed AGAIN, Before noon. My coworkers who had other insurances were told that it would take days for them to get their windshields replaced, Matt was able to actually help them out as-well and get them repairs sooner. My coworkers are now switching to Matt for insurance. I now recommend Matt to all my friends, family and coworkers. If you need insurance, if you have insurance, call matt. He can probably be more help than anybody else!"
We responded:
"Thank you for highlighting our great customer service, and we appreciate your high recommendation. It's our pleasure to continue providing you with exceptional service."
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Tyler Daniels

June 28, 2023

5  out of  5
rating by Tyler Daniels
"Matt was very thorough with his answers and had great customer service."
We responded:
"We’re thrilled to have earned your trust and gratitude, Tyler. Thank you for choosing us as your insurance partner and for your wonderful review."
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Ian Wulf

June 15, 2023

5  out of  5
rating by Ian Wulf
"I loved their great customer service!"
We responded:
"Thank you for your five-star review, Barry! We’re committed to delivering exceptional service and your review confirms we’re right on track. "
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Kevin Goetz

June 3, 2023

5  out of  5
rating by Kevin Goetz
"Long time Customer of State Farm!!!"
We responded:
"We’re so lucky to insure customers like you, Kevin. "
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Trudy Harper

June 3, 2023

5  out of  5
rating by Trudy Harper
"Great Customer Service!"
We responded:
"Thanks for the positive review, Trudy. Delivering excellent service and creating a positive environment for our customers is always our top priority. Thank you for being the best part of State Farm! "
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Mike Dyrhaug

May 28, 2023

5  out of  5
rating by Mike Dyrhaug
"Matt and his staff were more than courteous and helpful in helping me understanding my policy options. Thank you Leah."
We responded:
"Thank you so much for taking the time to leave us a glowing five-star review, Mike! We greatly appreciate your kind words and shoutout to Leah."
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Kris and Mike Dyrhaug

May 28, 2023

5  out of  5
rating by Kris and Mike Dyrhaug
"State Farm is a great company!"
We responded:
"Thank you for your fantastic review! Your appreciation means a lot to us, and it motivates us to continue providing the best possible service to all our valued customers. We are grateful for your trust in us!"
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Julie Stay

May 23, 2023

5  out of  5
rating by Julie Stay
"Leah was super helpful!"
We responded:
"Thank you so much for taking the time to leave us a glowing five-star review, Julie! We're thrilled to hear that you had a wonderful experience with us. Leah cares a lot about our customers."
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Jigglypuff

May 9, 2023

5  out of  5
rating by Jigglypuff
"Highly recommend n"
We responded:
"Thanks for the five star review. We're always here to help!"
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Hilary Salzwedel

May 9, 2023

5  out of  5
rating by Hilary Salzwedel
"I love State Farm!"
We responded:
"We appreciate you trusting us with your insurance, Hillary! Customers like you are the BEST part of State Farm!"
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Mitch Patterson

May 3, 2023

5  out of  5
rating by Mitch Patterson
"Getting our insurance was easy, their customer service was excellent, Leah was able to answer all my questions and got a us a good rate. Would highly recommend."
We responded:
"Thanks for the positive review, Mitch! We’re happy to hear Leah was able to help you with your insurance needs. She cares a lot about our customers."
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Natalie Tieben

May 2, 2023

5  out of  5
rating by Natalie Tieben
"Great place! Great service!"
We responded:
"Hi, Natalie! Thank you for the five-star review. And thank you for giving us the opportunity to help you with your insurance needs."
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Braeden Plashchynski

April 28, 2023

5  out of  5
rating by Braeden Plashchynski
"10/10 would highly recommend"
We responded:
"Hi, Braeden! Thank you for the five-star rating. And thank you for giving us the opportunity to help you with your insurance needs."
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Andrew Cone

April 26, 2023

5  out of  5
rating by Andrew Cone
"Attentive, helpful and responsive. Great experience."
We responded:
"Hi, Andrew! We really appreciate your kind words! Thank you for giving us the opportunity to help you with your insurance needs."
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Maxwell Tieben

April 19, 2023

5  out of  5
rating by Maxwell Tieben
"Great place!"
We responded:
"Thank you for the 5-star review, Zach! And thank YOU for being the best part of State Farm!"